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So we can best help you, please provide details about your cleaning needs and which unit(s) you're considering. We will respond and help you determine which cleaning system will meet your needs.

We’re ready to help! Email or call us today to request a quote, order supplies, get a free test cleaning, design a custom unit, apply for financing, and more!

Email us:
info@proultrasonics.com

Call us:
(828) 584-1005
8am – 4pm ET Monday – Friday

Pro Ultrasonics, Inc.
Charlotte, North Carolina, USA

Serving customers worldwide

Get more info on Free Test Cleanings here

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Shipping & Returns Policy

Shipping

Soap and supplies are shipped via FedEx, and shipping costs are charged to the customer, except in cases of warranty coverage or special promotions that include shipping. At the customer’s request, we can use their FedEx account to cover shipping. Equipment is shipped via LTL with a carrier of our choice, with shipping costs charged to the customer except with special promotions that include shipping.

Return & Refund Policy

Returns may be accepted only if the product is unused, in the original packaging, and we have been notified within 7 calendar days of delivery. A 25% restocking fee will be deducted from any refund, and the customer is responsible for return shipping charges. Refunds will be issued after we have inspected the merchandise for damage, either as a credit on the original method of payment or as a credit on the customer’s bill. Call to notify us before attempting a return: (828) 584-1005 ext. 404.

Cancellations

If an order must be cancelled, we must be notified within the same business day to prevent the item from being shipped. Call us at (828) 584-1005 ext. 404.